Our greatest hope is that you are absolutely bonkers for your new handmade jewelry. However, if you are not satisfied with the jewelry or it doesn’t fit or look the way you’d hoped, send it back in original condition in the original packaging within 10 days for a full refund, exchange or credit. When returning an item, please contact us to alert us to expect the return. Tracking numbers can be incredibly useful to ensure your jewelry makes it back to our studio safely. Please explain the reason for the return and why you are not satisfied so we can learn and make our jewelry even better in the future. No credit or refunds will be issued after 10 days from the date the item was shipped unless we authorize it.  We are very nice and reasonable people here so just ask for what you need. Please send all returns to:

Bronwen Returns

856 NW Bond St, STE 202

Bend, OR  97701