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Returns

Our greatest hope is that you are absolutely bonkers for your new jewelry. However, if you are not satisfied with the jewelry or it just doesn’t fit or look the way you’d envisioned, we get it! Just print this return form and send it back in it's original condition in the original packaging within 14 days of it's ship date for a full refund, exchange or credit. When returning an item, please fill out the form to help us understand what didn't work for you so we can make our products better!  While we would love to offer you free shipping and returns, we would be out of business in six months if we did that....we appreciate your willingness to take shipping back to us into your own hands. We happily cover the shipping costs of exchanges. Tracking numbers can be incredibly useful to ensure your jewelry makes it back to our studio safely. No credit or refunds will be issued after 14 days from the date the item was shipped unless we authorize it. We are very nice and reasonable people here so just ask for what you need. After you've filled out the Return Form, please send back to us at:

Bronwen Jewelry

Att: Returns

856 NW Bond St, STE 202

Bend, OR 97701